Last updated: September 2026

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1. Who We Are

Godivelle (www.godivelle.com) is an online store operated by Felipe Godinho, an individual seller based in Brazil, and is not a registered company or separate legal entity. We are committed to protecting your personal data in accordance with the UK GDPR, the EU General Data Protection Regulation, and other applicable data protection laws. For any privacy questions, contact us at supportgodivelle@gmail.com.

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2. Information We Collect

- Contact and delivery details: name, email address, shipping/billing address, phone number.

- Order details: products purchased, order value and payment confirmation. We do not store your full card details; payments are processed directly by our secure providers, Stripe and PayPal.

- Technical data: IP address, browser type and site usage information, collected automatically through cookies and similar technologies.

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3. How We Use Your Information

We use your data to: process and deliver your orders and manage returns or refunds; communicate with you about your order or respond to support requests; prevent fraud and comply with our legal obligations; and, where you have consented, send you marketing communications, which you may opt out of at any time.

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4. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract, to fulfil your order; legal obligation, such as tax and accounting requirements; legitimate interests, such as fraud prevention and improving our services; and consent, such as for marketing emails or non-essential cookies, which you may withdraw at any time.

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5. Who We Share Your Data With

To fulfil your order, limited personal data such as your name and delivery address is shared with our website and payments platform (Wix, Stripe, PayPal) and with the fulfilment and logistics partners who prepare and dispatch your order. We do not sell your personal data to third parties.

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6. International Data Transfers

Because our products are shipped directly from our suppliers' fulfilment centres, some order data, such as your name and delivery address, may be transferred to and processed in countries outside the UK/EEA, including China, solely for the purpose of preparing and shipping your order. Where this occurs, we rely on the safeguards recognised under UK and EU data protection law.

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7. Cookies

We use cookies and similar technologies to operate our website, remember your preferences and understand how our site is used. You can manage or disable cookies at any time through your browser settings.

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8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting or reporting requirements.

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9. Your Rights

Under UK and EU data protection law, you have the right to: access the personal data we hold about you; request that we correct or delete it; object to or restrict certain processing; request data portability; and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority, such as the ICO in the United Kingdom or your national Data Protection Authority in the EU. To exercise any of these rights, contact us at supportgodivelle@gmail.com.

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10. Children's Privacy

Our website is not directed at children and we do not knowingly collect personal data from anyone under the age of 16.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.