Last updated: September 2026

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1. About Us

Godivelle (www.godivelle.com) is an online store operated by Felipe Godinho, an individual seller based in Brazil, selling home, wellness and lifestyle products to customers in the United Kingdom and European Union. Godivelle is not a registered company or separate legal entity. By placing an order or using this website, you agree to these Terms & Conditions.

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2. Products & Pricing

- Product images and descriptions are provided in good faith; slight variations in colour, size or packaging may occur.

- All prices are displayed in GBP (£) and include any charges shown at checkout.

- We reserve the right to correct pricing or listing errors and to cancel affected orders, with a full refund.

- We reserve the right to limit quantities or decline an order at our discretion, including in cases of suspected fraud or error.

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3. Orders & Payment

Orders are confirmed once payment is successfully processed through our secure payment providers (credit/debit card or PayPal). You are responsible for providing accurate delivery and contact details at checkout.

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4. Shipping & Delivery

Shipping times and costs are set out in full on our Shipping & Returns page. Estimated delivery windows are not guaranteed and may be affected by customs clearance or carrier delays outside our control.

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5. Returns, Cancellations & Refunds

Our Return & Refund Policy, including your 14-day right of cancellation, is set out on our Shipping & Returns page and forms part of these Terms.

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6. Your Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the laws of the United Kingdom, the European Union, or your country of residence, including the UK Consumer Rights Act 2015 and EU Directive 2011/83/EU on consumer rights, which take precedence over any conflicting term in this document.

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7. Intellectual Property

All content on this website, including text, graphics, logos and images, is owned by or licensed to Godivelle and may not be copied, reproduced or reused without our prior written permission.

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8. Limitation of Liability

To the extent permitted by law, Godivelle is not liable for indirect or consequential losses arising from your use of this website or our products, except where such liability cannot be excluded under applicable consumer protection law.

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9. Governing Law

These Terms are governed by the laws of Brazil, without prejudice to any mandatory consumer protection laws of the country in which you reside, which continue to apply in full.

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10. Contact Us

For any questions about these Terms & Conditions, please contact us at supportgodivelle@gmail.com.